Shipping policy

Shipping & Delivery Policy

Last updated: [Insert Date]

This Shipping Policy explains how and when Party Delights delivers orders within the United Kingdom.

We currently deliver to addresses within the UK only.

Deliveries are made Monday to Friday, excluding UK bank holidays.

You will see your estimated delivery date at checkout before placing your order.


Delivery Options & Charges

Standard Delivery

£3.95
Free on orders over £40
Estimated delivery within 5 working days
Order by 8pm Monday–Friday


Express Delivery

£6.95
Estimated delivery within 2 working days
Order by 8pm Monday–Friday


Next Day Delivery

Currently unavailable


Saturday Delivery

Currently unavailable


Nominated Day Delivery (Inflated Balloons)

Currently unavailable

When available, customers may select a nominated delivery date using the calendar on the product page. Standard delivery charges apply.


Personalised Products

Currently unavailable

When available, personalised products may have an earlier dispatch cut-off time.


Order Processing

Orders placed before the stated daily cut-off time (8pm Monday–Friday) will begin processing the same working day.

Orders placed after the cut-off time, on weekends, or on bank holidays will be processed on the next working day.

All delivery timeframes are estimates and begin from the date of dispatch, not the date the order is placed.


Delivery Timeframes

Delivery times are provided as estimates and are not guaranteed.

Delays may occur due to:

  • Courier operational issues

  • Severe weather conditions

  • Peak seasonal demand

  • Incorrect delivery information provided at checkout

We are not liable for delays outside of our reasonable control.


Delivery Address

Customers are responsible for ensuring that the delivery address provided at checkout is accurate and complete.

We cannot be held responsible for failed deliveries due to incorrect address details supplied by the customer.


Risk & Ownership

Risk in the goods passes to you upon delivery to the address provided in your order.

Ownership of goods transfers once full payment has been received.


Failed Deliveries

If delivery is attempted but unsuccessful:

  • The courier may leave a calling card or attempt redelivery

  • You may be required to rearrange delivery directly with the courier

Additional charges may apply if an order is returned to us due to failed delivery.


Contact Us

If you have any questions regarding delivery, please contact:

partyteam@partydelights.co.uk